SHIPPING & RETURNS
Shipping Policy
Items in stock are dispatched within 2-3 business days via USPS, and a tracking number is provided. Unless specified differently on the individual product page, custom items will be shipped within 3-4 weeks after customer accepts design concept to accommodate the production process.
Return & Exchange Policy
To be eligible for a return, your item must be unused and in the same condition that you received it. We prioritize offering only high-quality items; thus, refunds are granted solely if the product is damaged. To be eligible for a return, your item must be unused and in the same condition that you received it. Exchanges for items in our inventory might be possible based on their availability, with the customer covering any shipping expenses. Our commitment to product quality is unwavering, and we assure 100% satisfaction with our workmanship. Should there be any defects or mistakes on our part, we will replace the item at no additional cost. Returns due to user errors, such as incorrect size, design, failure to follow care instructions provided, or color selection are not accepted. Please reach out to us within 30 days of your purchase to ensure we can provide the most suitable solution.